Information about volunteering at the Inn

Our dedicated staff and volunteers are passionate about assisting guests on their journey and we’ve had the pleasure of helping many to find hope through a supportive, non-judgmental and secure environment. The Inn has an active list of 250 volunteers. The majority of our volunteers work directly in the winter shelter, however, volunteers also participate at the Farmers’ Market in Newmarket and the Coldest Night of the Year event.

Volunteers must attend a training session before being scheduled for shelter shifts. Volunteers must also ensure that they have applied for the Police Vulnerable Sector Check who intend on working with vulnerable individuals. 

Become a volunteer at IFTC

Our volunteers play an important role at the shelter, helping our staff deliver the services to our guests. Join our over 250 volunteers who donate their time by helping keep IFTC a warm, clean and safe place for the homeless and those at risk in our community.

                               Due to COVID-19

            all training sessions will be held over ZOOM

               please contact 

                             for login information


Volunteer Training Dates: 2020 - 2021 Shelter Season

  • Wednesday September 2nd     7-9pm
  • Monday October 5th                 7-9pm
  • Wednesday October 21st         7-9pm - session full
  • Saturday November 7th           10am-12pm - session full
  • Saturday November 21st         10am-12pm - session full
  • Saturday December 12th         10am-12pm - session cancelled
  • Saturday January 16th             10am-12pm - session cancelled
  • Saturday February 13th           10am-12pm - session cancelled
  • Saturday March 6th                 10am-12pm - session cancelled
  • Saturday March 13th               10am-1130am - Zoom
  • Saturday March 20th               10am - 1130am - Zoom
  • Tuesday March 23rd                7pm - 830pm - Zoom

There are two shifts: 6:00 AM- 8:30 AM and 6:30PM- 9:30PM, 7 days a week from November to mid-April.

Note: you must be over 18 years of age to volunteer.

How to register as a volunteer

  • Register online
  • E-mail us at: to let us know your area of interest.
  • Obtain a “Vulnerable Sector Screening Check” from York Region Police. 
  • Watch the AODA video –mandatory training requirement of York Region (about 20 minutes).
  • Watch the AED HeartStart Training Video 
  • Sign up for one of our volunteer training sessions. - the 2020-2021 training schedule will be posted shortly.

Volunteers must be 18 years of age and are required to attend a training session in advance. For more information, contact Martha at 905 895-8889 ext 221 or by email:

We encourage you to consider this great opportunity. Register online today or read some volunteer testimonials to learn more.

Our Address:
510 Penrose St,
Newmarket, Ont.
L3Y 1A2